Please keep in mind as a fully regulated social casino, we abide by a strict set of rules and regulations and strive to maintain a fun, fair and safe gameplay environment for all players, across our entire platform. I can understand the upset, particularly as you say, after being with Chumba for quite some time. Hello there, Thank you for highlighting your concerns below - I would like to say first and foremost, on behalf of Chumba Casino, I'm very sorry indeed to read of your situation, and subsequent frustration.
